Privacy Policy

1. Information We Collect

At Exclusive Digits, we collect information that you provide directly to us, including:

• Name, email address, and contact information
• Account credentials and preferences
• Purchase history and transaction details
• Communications with our support team

2. How We Use Your Information

We use the information we collect to:

• Process your orders and manage your account
• Communicate with you about your purchases and services
• Improve our website, products, and services
• Send you marketing communications (with your consent)
• Detect and prevent fraud and unauthorized access

3. Cookies and Tracking Technologies

We use essential browser storage to operate features such as the shopping cart and optional Google Analytics to understand storefront traffic and completed purchases. Google Analytics is loaded only after you allow analytics cookies through our cookie choices. You can decline analytics or change that choice later using the Cookie settings link in the footer.

Analytics data may include the public page path, traffic source, device information, and public product and purchase values. We do not send customer names, email addresses, supplier information, acquisition costs, fulfillment details, raw search terms, or private URL parameters to analytics or advertising measurement providers.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. All payment transactions are encrypted using SSL technology.

5. Third-Party Services

We use trusted third-party service providers to operate our website, process payments, deliver services, and, when you consent, measure website usage and advertising results through Google Analytics, Microsoft Advertising Universal Event Tracking, and privacy-limited server-side OpenAI advertising conversion reporting. Measurement events contain public page paths, public product-number identifiers for cart additions, completed-purchase values, opaque attribution references, and pseudonymous event identifiers. We do not send customer contact details, supplier names, inventory-source labels, acquisition costs, margins, fulfillment credentials, or private inventory data to these measurement services. OpenAI conversion reporting is server-side only and does not install the OpenAI browser Pixel or use automatic advanced matching. These providers process information for the services they supply and are subject to their applicable contractual and privacy obligations. Microsoft describes its handling of this data in the Microsoft Privacy Statement, and OpenAI documents its advertising measurement practices in the OpenAI Ads documentation.

6. Customer Reviews

We may send one neutral review invitation after an eligible order reaches a final outcome. Invitations may follow completed, canceled, or refunded experiences; suspected fraud, disputes, and chargebacks are excluded. A submitted review is marked as tied to a verified order. Our staff can publish or reject a review for documented policy reasons, but cannot edit its rating or text.

On the order confirmation page, we also display the optional Google Customer Reviews survey opt-in. The module receives your order number, order email address, two-letter delivery country, estimated delivery date, and our public Merchant Center ID. If you opt in, Google may email you a survey after the estimated delivery date. Supplier, acquisition-cost, fulfillment PIN, and private inventory data are never included.

7. Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Opt-out of marketing communications
• Request data portability
• Withdraw consent for data processing

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@exclusivedigits.com