Bought a Phone Number? Here Is What Happens Next
1:06 · English captions · Read transcript
See what happens after checkout: receiving your transfer details, working with your carrier, and testing your newly activated number.
Full transcript
You found your number and bought it. Here is how it gets from your order to your phone.
Exclusive Digits delivers your transfer details instantly. Your email includes the current carrier, account number, transfer PIN, account name, and service address.
Contact the carrier where you want to use the number. Ask it to port the number into your service, using the exact details from your delivery email.
Delivery of the details and activation are separate steps. Your receiving carrier determines how long the transfer takes.
If the carrier reports a problem, ask for the specific rejection reason. Compare the requested information with your delivery email before resubmitting.
Your number purchase is a one-time payment to Exclusive Digits. Your carrier bills for service and may charge transfer or activation fees.
Wait for the carrier to confirm activation. Test incoming and outgoing calls, and any messaging included with your plan. Then share your new number.
Need help with your purchase or transfer details? Contact Exclusive Digits support. The transfer guide is linked below.
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