Avoid These Phone Number Transfer Mistakes
1:03 · English captions · Read transcript
Keep your transfer details together, give your carrier matching information, and confirm activation before putting your new number to work.
Full transcript
Ready to transfer your new number? A few careful checks can help you avoid unnecessary back and forth.
Use the transfer information from your Exclusive Digits delivery email. Do not substitute your own account number or guess the transfer PIN.
Copy the account number and transfer PIN carefully. Keep them private, and give them only to the receiving carrier when needed for the transfer.
Use the supplied account name and service address when your carrier requests them. A mismatch can cause the transfer request to be rejected.
Instant delivery of your transfer details does not mean the number is already active on your phone. Your receiving carrier controls the transfer timing.
If a transfer is rejected, ask the carrier for the specific reason. Contact Exclusive Digits if you need help with the supplied purchase or transfer details.
Wait for activation confirmation. Test your calls and supported messaging before putting the number on signs, cards, or advertising.
The transfer guide is linked below. Find your number at Exclusive Digits dot com.
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